2011 Ferber Recipient 1: Jioni Lewis, Department of Educational Psychology, Gendered Racial Microaggressions among Black Women: Construction & Initial Validation of a Scale
While there has been increased attention to subtle and contemporary forms of racism and sexism in the psychology literature, most of this research focuses on race or gender, not their intersection. Sue’s theory of microaggressions (i.e., brief and commonplace verbal and behavioral slights and insults towards a person based on their race, gender, or sexual orientation) might be useful in exploring the intersection of racism and sexism. Previous research suggests that microaggressions may be experienced differently based on the intersection of one’s race and gender, but there currently are no quantitative measurement tools to assess these experiences.
The purpose of this project is to construct and validate a scale to assess gendered racial microaggressions for Black women. Using on-line survey methodology to survey 600 Black women and best practices for scale development research, I will conduct a four-phase study: (1) scale construction, (2) initial validation to assess factor structure of scale, (3) further validation to assess construct validity, and (4) two-week test-retest reliability estimates. This scale will be one of the few quantitative scales designed to measure the experience of intersecting identities. Study findings will add to the literature by providing researchers with a tool to measure the relations between perceived gendered racial microaggressions and a variety of psychological health outcomes.
2011 Ferber Recipient 2: Sahan Dissanayake,Department of Agricultural & Consumer Economics, Estimating Value & Tradeoffs in Ecosystem Restoration: Evidence from a Choice Experiment Survey of Preferences for Restoring Grasslands
Understanding the value of preserving and restoring ecosystems is vital for conservation. Recent studies have shown that incorporating public preferences and economic considerations can lead to a more efficient allocation of resources for conservation. As part of my research, I conduct a choice experiment survey to understand the values of different facets of restored grasslands. I focus on grasslands because the massive loss of grasslands in North America stresses wildlife and reduces ecosystem services; further, unlike with wetlands or forests, there is no economic valuation research that helps policy makers quantify the value of restoring grassland habitats. This research makes three contributions to the nonmarket valuation and conservation literatures. First, I estimate the values of multiple facets of grassland ecosystems. Second, I analyze the public’s willingness to trade off between several common measures of conservation success. Third, I analyze how existing grasslands (or in general public goods) affect the willingness to pay for restoring new grasslands (providing new public goods). In addition, I construct the survey instrument and the sampling strategy to test three specific questions that contribute to the survey literature. Results of this study will be valuable to environmental economists, conservation planners, ecologists, and survey researchers.
2011 Sudman Recipient: Dana Joseph, Department of Psychology, Leader & Follower Emotional Competence, Dyadic Exchange, & Behavioral Engagement: A Mediated Actor-Partner Interdependence Model
In recent decades, organizational science has recognized the importance of studying the relationship between a leader and follower by paying increased attention to leader-member exchange (LMX), a theory based on the premise that leaders form a unique exchange relationship with each follower. This relationship-based approach to leadership proposes that high-quality relationships are characterized by the mutual exchange of trust, respect, loyalty, intimacy, support, and honesty. However, previous investigations of the construct have rarely assessed the mutual exchange between a leader and follower. The current paper attempts to remedy this problem by assessing both leader and follower reports of the LMX relationship and by analyzing the data at the appropriate level of analysis. In addition, because of the relational nature of LMX, the current work proposes that emotional intelligence (i.e., how well a person perceives, understands, and regulates emotion) is a key component involved in the development of leader-follower LMX relationships. Although previous research has recognized the importance of emotional intelligence in certain types of leadership, the current paper is the first to examine the role of both leader and follower emotional intelligence in LMX relationships at work.
2010 Ferber Recipient: Eric Micheels, Department of Agricultural & Consumer Economics. Market Orientation in the Illinois Beef Industry: Measurement, Relationships, and Implications
Over the past several decades, the agricultural marketplace has transitioned from a completely price driven, homogeneous, commodity market to a highly differentiated and fragmented product market characterized by heterogeneous consumers, firms, and value offerings. Examples of this change are seen in product differentiation strategies such as grass-fed beef, free-range chicken and organic soybeans. While the strategic landscape may have changed, many beef producers still focus their scarce managerial and capital resources solely on the improvement of production efficiency, often leading to mediocre performance. Within these new complex agricultural markets, such as the beef value chain, market oriented producers may be able to better utilize non-price signals to create value opportunities, and thus achieve superior performance. Utilizing a sample of Illinois beef producers, this study uses existing measurement scales and a postal survey to empirically assess the level of market orientation, innovation, entrepreneurship and organizational learning among Illinois beef producers, and measures the relationship these unobservable resources have on firm performance. This research contributes to the existing literature by assessing the market orientation of single-decision maker firms managed by the owner as opposed to management teams of large organizations. Findings show that even within the context of production agriculture a market orientation is a significant driver of firm performance. Secondly, this research shows that market oriented firms are able to clearly define how they provide value, and what impact value discipline clarity has on firm performance.
2010 Sudman Recipient 1: Joshua Jackson, Department of Psychology. The Effect of Educational Experiences on Personality Trait Development
Recent research finds that education is associated with positive life outcomes like health and income for reasons other than gains in knowledge or cognitive skills. Specifically, non-cognitive skills, such as personality traits, predict many of the same outcomes as educational experiences and likely change in response to educational experiences. The current study examines the joint development of educational experiences and personality traits across a four-wave, six-year longitudinal study during early adulthood. Three main questions are addressed: First, are individuals with certain personality traits more likely to select into specific educational experiences? Secondly, are these educational experiences associated with changes in personality traits over time? And finally, what is the direction of this relationship? This study aims to better understand the skills that education imparts, and by doing so hopefully helps to reveal why education is so valuable to an individual.
2010 Sudman Recipient 2: Eeshani Kandpal, Department of Agricultural & Consumer Economics. The Impact of Social Networks on Women’s Power & Child Nutrition in India
I quantify the impact of network-based learning and influence on measures of female power and child nutrition in rural India. Empowering women to have greater say in child rearing may generate greater and more lasting benefits to children than nutrition supplementation. While researchers have used proxy reports or correlates like caste to trace networks, I map networks by surveying friends of respondents. I use participation in a women’s education program to identify increases in female power, and stronger, more diverse networks. I also study the mechanisms through which networks affect individuals, namely learning and influence. My results linking networks to child nutrition should inform child health policy. Finally, I characterize the benefits of using survey data rather than proxies in identifying networks.
2009 Ferber Recipient: Nallely Galván, Department of Educational Psychology, Experiences of Ethnic-Related Discrimination & Their Health Outcomes among Mexican Immigrants
Latino immigrants in the U.S. have become the target of an increased number of hate crimes and anti-immigrant sentiments. Changes in immigration climate, including the establishment of the 2002 Home Security Act, have also led authorities to increase the number of raids and illegal arrests against documented and undocumented immigrants. Mexican immigrants may perceive these acts as discriminatory and related to their race and/or ethnicity. Research among racial and ethnic minorities has found that perceived discrimination is significantly and positively associated with poor physical and mental health outcomes. However, very few of the existing investigations have focused on the discrimination experiences of Latino immigrants. The present study utilizes a survey interview methodology to examine Mexican immigrants’ experiences of discrimination, the influence these have on their physical and mental health, and the ways they cope with such experiences. The investigation is guided by the Transactional Stress and Coping Model and the Model of Racism-related Stress and Wellbeing, which scholars have used to investigate the link between stress and health. The analysis will be based on quantitative and qualitative data generated through individual structured interviews with 150 adult Mexican immigrants residing in Illinois. It is expected that Mexican immigrants who report more perceived discrimination experiences will report poor overall physical health and exhibit more symptoms of depression compared to those who report less or no discrimination. Findings from this study have the potential to advance the health and psychology field by providing a better understanding of this contemporary and ongoing phenomenon. An understanding of this topic can also lead to further research areas, treatment interventions, and training opportunities.
2009 Sudman Recipient: Yuanyuan Zhang, Department of Communication, Exposure to Sexual Media & College Students’ Risky Sexual Behavior
& Sexual Regret: A Longitudinal Study
Risky sexual behavior and sexual regret represent serious public health problems among college students. Mass media may play a critical role in these sexual outcomes, because previous studies have shown that 1) media are a large part of college students’ daily lives, 2) sexual content is prevalent in the media, and 3) the brain regions of emerging adults that are associated with emotional control and behavioral regulation have not fully developed by the college years. However, little is known about whether and how exposure to sexual media may influence college students’ risky sexual behavior and sexual regret. This project addresses this gap by exploring three questions. First, what is the long-term relationship between exposure to sexual media and college students’ risky sexual behavior? Second, what are the possible factors that influence this relationship? Third, how is risky sexual behavior related to sexual regret within media contexts? To answer these questions, undergraduate students are surveyed twice four to six months apart. Focus group interviews are also conducted for instrument development. The results of this project promise to advance the knowledge of media effects on college students’ sexuality, and to help make policy recommendations about how media could be altered to benefit young adults.
2008 Ferber Recipient: Sergio Wals, Department of Political Science, Immigrants' Political Suitcases: A Theory of Imported Socialization
If a person lived for 30 years in Mexico or Nicaragua or Taiwan or Slovakia before immigrating to the U.S., it is hard to imagine that experiences in that country of origin did not leave a lasting imprint, a lasting imprint relevant to political behavior once the person arrived in the U.S. Yet, strikingly, prior research has paid no serious attention to socialization influences that cross nations' borders. No work has peeked inside the immigrant's political suitcase to assess whether socialization has been imported. This research project contends that we must do so if we are to develop more comprehensive accounts of immigrants' patterns of political behavior. Hence, this dissertation represents a critical first step toward development and testing of a theory of imported socialization. It seeks to understand how immigrants' political socialization experiences in their countries of origin shape the way they view the new polity after migration; the extent to which immigrants' political baggage affect their degree of political engagement and the direction of that engagement; and finally for how long the content of immigrants' political suitcases remains consequential throughout their civic lives in America.
2008 Sudman Recipient: Hua Qin, Department of Natural Resources & Environmental Sciences, The Impacts of Rural-to-Urban Labor Migration on Rural Environmental Conservation: Empirical Evidence from Chongqing, Southwest China
The relationship between population and the environment holds an important role in research on the linkage between human society and ecological systems. As the most populous nation in the world and a country with vast supplies of natural resources, China provides a particularly important case for population and environment research. The increasing rural-to-urban labor migration in China since the early ‘80s has formed the largest population flow in world history. The primary objective of this study is to obtain a better understanding of how rural out-migration impacts the rural environment through its influence on household livelihoods and community interaction processes. The analysis will be based mainly on empirical data collected from Chongqing Municipality , where the rural-to-urban labor migration rate is currently the highest in China. This research will use a mixed-methods approach to combine both quantitative and qualitative methods. Specifically, three different methods of data collection and analysis will be employed: secondary data, household surveys, and key informant interviews. The rural household survey is a critical component in this research as it is the key mode to collect primary quantitative data. This study will be the first in-depth research on the impacts of rural-to-urban labor migration on the rural environment in China . The research findings will have the potential to provide policy implications for China 's endeavor to construct a “resource-efficient and environment-friendly” society.
2008 Ferber Honorable Mention: Karin Hendricks, Department of Music Education, The Relationship between the Sources of Self-Efficacy& Changes in Competence Perception during an All-State Orchestra Event
The belief that talents are malleable and that achievement can be developed through determination and effort has led music teachers to seek out strategies that more effectively motivate their students. However, self-efficacy perception, a potentially profound catalyst in achievement motivation, has received little attention in music education inquiry. This study seeks to clarify key environmental and intrapersonal influences upon musical ability development by observing the sources of self-efficacy within the context of a high school All-State Orchestra environment. By so doing, this research intends to illustrate means for fostering musical self-belief, motivation, and subsequent achievement. Surveys were adapted from prior self-efficacy research to reflect the distinctive requirements of a large instrumental ensemble rehearsal setting. Research studies in self-efficacy perception not only help to explain human behavior, but they may also aid in the empowering of individuals as they come to recognize the potential control they have over their own beliefs, behaviors, circumstances, and abilities. Therefore, by observing the sources of musical self-efficacy within a challenging performance environment, this study can assist music educators in more fully understanding how competence beliefs enable musicians to attain greater levels of musical and self-mastery.
2008 Sudman Honorable Mention: Jennifer Lodi-Smith, Department of Psychology, Examining the Social Investment Hypothesis: The Relationship of Social
Role Investment & Personality Trait Development in Adulthood
This dissertation addressed how the commitments people make to important social roles relate to changes in personality traits. At two different times, a sample of 312 Illinois residents age 19 to 86 were surveyed. Four primary conclusions can be drawn from my dissertation findings. First, while the specific patterns varied between age groups, investment in family and community roles related to conscientiousness, agreeableness, and emotional stability across adulthood during the first wave of assessment. Second, personality traits during the first wave of surveys predicted changes in social role involvement over the time. For example, for older adults, agreeableness predicted increases in overall levels of involvement in social roles. Third, involvement in social roles at the beginning of the study influenced changes in personality traits over time. This pattern was especially robust for individuals over 60. For example, involvement in family and community roles during the first assessment predicted increases in both conscientiousness and emotional stability during older adulthood. Finally, social investment and personality traits changed together over time. While these relationships varied somewhat with age group, a general pattern emerged across all three age groups such that normative patterns of change (i.e., spending less time with one's family of origin during young adulthood; becoming more invested in work in midlife) corresponded to increasing conscientiousness, agreeableness, and emotional stability. These patterns revealed a complex relationship between how social roles and personality traits develop over time, highlighting many important lifespan experiences from establishing adult roles to caregiving.
2007 Ferber Recipient: Sarah Kiefer, Department of Educational Psychology, Beliefs about the Causes of Social Success: Development during Early Adolescence, Consequences for Students’ Social Goals, and Variations by Gender and Ethnicity
This longitudinal survey research study examines the development of beliefs about social success and how these beliefs shape the social goals that young adolescents pursue in their peer relationships. Social goals are an important part of social competence and have been found to be important to not only students’ social adjustment but also academic engagement and achievement. Thus, it is important to understand the factors that shape these goals. Self-reports of beliefs about the social world (e.g., responsibility, sincerity, status, toughness, and pretending to care) in the fall of the school year are used to predict subsequent social goals in both sixth and seventh grades. It is likely that adolescents’ beliefs about social success in the peer world will play a role in shaping the goals they pursue in their own peer relationships. This is the first study to examine changes in early adolescents’ social goals and beliefs about social success over time, using a longitudinal design across the transition from elementary to middle school. Further, this study examines the antecedents of social goals, while previous research has been predominantly cross-sectional and focused on the consequences of social goals. This study utilizes an urban, low-income, and racially diverse sample population and explores gender and ethnic variations in beliefs and social goals. Thus, this study expands our understanding of social goals during early adolescence by highlighting the unique impact of beliefs about social success on the goals that adolescents pursue with peers, and has implications for developing effective strategies and interventions to support students’ social goals in school.
2007 Sudman Recipient: James Melton, Department of Political Science, Rediscovering the Party System & Its Effect on Voter Turnout
By defining the choices available for citizens to choose from, the structure of a country’s party system can influence whether its citizens turn out to vote. Three characteristics of a country’s party system—the number of parties, their competitiveness, and their distribution on a left-right ideological continuum—are especially crucial. To date, scholars’ explanations of voter turnout across countries tend to either ignore or pay little attention to how these party system characteristics affect people’s decisions to turn out and vote. This dissertation seeks to identify how each of the three characteristics of the party system, as well as the three in combination, influence turnout. To test the effects of these characteristics, I will undertake a study that combines surveys and experiments. The subjects for the experiments will be both U.S. and Canadian citizens. The experimental design will allow me to manipulate each of the three party system characteristics to determine their independent and joint effects. Moreover, this design will help to alleviate several problems found when using surveys alone, specifically over-reporting of voter turnout and imprecise estimates of party position. The pilot studies I have conducted thus far suggest each of these characteristics has a significant effect on turnout, with competitiveness and the ideological distribution of parties having the largest effects.
2006 Ferber Recipient 1: Kathryn Branscomb, Department of Human & Community Development, Undergraduate Students as Parents: Managing Multiple Roles during Emerging Adulthood
Stressors associated with managing family, school, and work demands place many student parents at risk for dropping out of school, and their young children at risk for exposure to poverty and inadequate child care. This study will examine the experiences and support needs of low-income 18–25 year old undergraduate student parents at colleges across the U.S. Research questions will examine how student parents’ role management capabilities and support needs vary by their developmental characteristics, sociodemographics, and existing sources of support. Undergraduate student parents will be recruited nationally from doctoral granting, masters granting, baccalaureate, and associates colleges to participate in a web-based survey. Campus child center directors at each location will also be surveyed to determine services available at each site and their perceptions of student parent needs. By addressing a gap in the existing literature and informing the practices of policy-makers and program specialists, results of this project will ultimately facilitate the creation of campus-based programming to strengthen young student parents’ abilities to complete their educations while successfully navigating family and work roles.
2006 Ferber Recipient 2: Ruchi Bhanot, Department of Human & Community Development, Links between Parents' Differential Intrusive Support & Girls' Math Ability Perceptions
This dissertation addresses the continuing gender gap in enrollment in math and science academic fields by females that has been partly attributed to their lower perceptions of their abilities in these subjects. These perceptions begin declining for girls as early as middle school, although girls’ performance equals that of boys. Parents are important socializers of girls’ ability perceptions, as parents’ own gender stereotyped evaluations of abilities influence their daughters’ perceptions. Further, it appears that parents convey these stereotypes while helping with homework. Using a family-systems approach, this dissertation examines whether parents’ differential treatment of brothers and sisters while doing math homework reminds daughters of their parents’ ability stereotypes about math. Using parent and sibling survey reports, I examine how parents’ treatment of children within the same family is linked to girls’ ability perceptions in math.
2006 Sudman Recipient: Dustin Wood, Department of Psychology, Development of Dispositions & Behaviors in Random & Self-Matched Freshman Roommate Pairs
My research is broadly concerned with understanding how an individual’s dispositions and personality characteristics are impacted by one's social environment. A difficulty in studying the impact of social environments on personality development is that people select their own social environments to a considerable extent, making similarity between individuals and their environments difficult to interpret. Within my dissertation, I have focused on understanding personality and dispositional development within a unique social environment: the context of randomly-assigned freshman roommates. By conducting a panel survey of these roommates over three waves—starting before they have met one another, and resurveying them at two points later in the school year—I hope to demonstrate that these roommates begin the school year no more similar to one another than would be expected by chance, but become more similar with the passing of time on dimensions including interests and preferences, social activities, and potentially more basic personality traits such as orderliness and extraversion. Additionally, by contrasting these roommates with self-matched roommates, I hope to improve our understanding of the role of selecting one’s interpersonal environment in personality development.
2005 Ferber Recipient: Meera Murthi, Department of Educational Psychology, Communal Violence against Women in India: Responses from Hindu & Muslim Communities
This transnational survey research is concerned with violence against women (VAW) in the context of the escalating violence between Hindu and Muslim groups in India. This conflict and the ensuing violence are more commonly known as communal violence. The primary question this study seeks to address is how do attitudes toward women, Hindu/Muslim communities, and violence against women and communities influence attributions of blame when assessing communal violence against Hindu and Muslim women? Communalist discourse and conflicts thrive on stereotypes and negative attitudes about women and communities, and incite violence by perpetuating these misconceptions. This research thus approaches the topic of VAW by first examining the gendered positions of women, and then by assessing their positions as community members (i.e., as Hindus or Muslims). This study utilizes a survey interview methodology with Hindu and Muslim women and men from six neighborhoods in Mumbai—three that have experienced violence and three that have maintained peace. This research is an attempt to bring together theoretical insights from the distinct literatures on gender violence and communalism, because the discourse and the violence in communal conflicts target women as victims. The findings from this research will be used for education and violence prevention programs conducted by women’s groups and NGOs in Mumbai, dealing with issues of violence and communalism. In a country that has witnessed increasing polarization of communities and marginalization of women, this study is a timely effort to promote awareness and psycho-education around these issues.
2005 Sudman Recipient: Elizabeth Radziszewski, Department of Political Science, Social Networks, Public Opinion, & Foreign Policy: The Roots of Support
for EU Membership & the War in Iraq in Eastern Europe
From facilitating a search for employment in urban Africa to disseminating information about elections in a small town in California, social networks are an intrinsic part of our lives, often dictating the emergence of norms that shape social and political attitudes. In their simplest form, social networks represent immediate relationships with friends and family. They also include more distant, yet local bonds formed among inhabitants of villages, towns, and leaders of their communities. How then, do social discussions and interactions—phenomena deeply ingrained in so many environments across the globe—influence public opinion on foreign policy and affect the direction of international negotiations? This project studies the role of personal social networks—informal interpersonal discussions and interactions—and their ultimate significance in shaping public opinion and political attitudes of policymakers on foreign policy. Focusing on Poland as a case study and relying on survey data and in-depth interviews, the project examines how network relations shape views on two critical, yet very different foreign initiatives: European integration and involvement in the war in Iraq. It also traces the mechanism through which networks induce conformity with particular beliefs on foreign policy.
2004 Ferber Recipient 1: María-Isabel Martínez-Mira, Department of Spanish, Italian, & Portuguese, Mood Simplification: Adverbial Clauses in Heritage Spanish
In Spanish, the comparison of events to the actual world and the speakers' degree of commitment to what their message conveys can be expressed by the use of indicative mood (to express actuality) or the subjunctive mood (to express non-actuality). Several studies suggest that the Spanish of second and successive generations of U.S.-born, simultaneous English-Spanish bilinguals shows mood simplification— an increasing use of the indicative mood in linguistic contexts where monolingual Spanish speakers would use the subjunctive. This research will examine the use of subjunctive mood in the Spanish of U.S.-born, second generation Spanish-English adult simultaneous bilinguals with Mexican heritage in three specific linguistic structures: purpose sentences with para que (“in order to”), temporal sentences with cuando (“when”), and concessive sentences with aunque (“although”). Despite the simplification process, these structures retain a higher use of the subjunctive. The idea is to determine what features of these structures favor the maintenance of subjunctive and if such simplification can be attributed to contact with English (which has very few cases of subjunctive) or to other linguistic factors.
2004 Ferber Recipient 2: Kevin Rock, Department of Business Administration, Unpacking Dispersed Work: How Social Context Affects
Social Networks, Learning, & Attachment
The goal of this dissertation is to understand the challenges and benefits associated with telecommuting and other forms of mobile work. A survey of a Fortune 500 company will uncover the relationships between where people spend their time working, from whom they receive information and advice, and how effective they are at learning. Use of communication technology also will be assessed as technology often facilitates connections between mobile workers and organizations. The results promise to further our understanding of mobile work and will help organizations manage mobile workers more effectively.
2004 Sudman Recipient: Young Mie Kim, Department of Speech Communication, Acquiring Political Information on the Web: Issue Publics,
Domain-Specificity, & Motivated Information Processing
The landscape of available political information in America has changed dramatically during the past three decades. Of key importance is the rapid development of the Internet, and there is some consensus that this medium has the potential to bring significant changes to the American democratic system. However, we know little about how and why individuals use the Internet in political decision making. This project addresses this gap and focuses on the impact of individuals' personal agendas on information selection behavior. It examines how issue publics—groups of people strongly interested in particular political issues—and the general public differ in their Internet information selection patterns and how these patterns influence political knowledge acquisition and voting decisions. The project also focuses on information processing by emphasizing citizen motivation for Internet information selection. Methodologically, the project directly measures naturally occurring Web site viewing at the page level using a specially developed computer program to assess citizens' online information selection behavior. This online information selection data is matched with online survey data with a unique user ID and password at an individual level. Using adult samples, data collection is being done in the context of the 2004 Illinois Senate Election. This project is expected to contribute significantly to the field's development of survey data collection and analysis techniques as well as to our understanding of the changing role of the information environment in the American democratic system.
2003 Ferber Recipient: Leo Zulu, Department of Geography, Rescaling Conservation: The Political Ecology of Community-Based
Forest Management in Southern Malawi
Over the past decade, community-based natural resource management (CBNRM), the re-scaling of conservation to the village level, has become the vogue in Africa. But initial evidence suggests that CBNRM often fails to meet its promise of improvements in local participation in forestry initiatives, economic and administrative efficiency, social equity, development, and resource management. This research seeks to investigate CBNRM's actual effects within the context of miombo woodland use in southern Malawi. The study will use diverse research methodologies within a geographic political ecology framework. It uses 1) satellite remote sensing and image analyses to characterize recent forest cover change, 2) spatially explicit regression analyses with geographic information systems (GIS) to provide a linkage to possible social-spatial and biophysical factors associated with that change, and 3) various interview and survey methods to provide contextual information on institutional arrangements and relations of power involving forests and forest use in the study area.
2003 Sudman Recipient: Reeshad Dalal, Department of Psychology, Meta-Analytic & Experience-Sampling Investigations into
the Structure of Behavior at Work
Do the same employees who vandalize machinery also support and defend organizational objectives? Could a given employee simultaneously argue with his/her supervisor and volunteer to do extra work? More generally, one could ask whether behavior such as stealing, vandalism, ignoring instructions, and spreading malicious rumors about coworkers is necessarily the “opposite” of behavior such as praising the organization to outsiders, doing everything a “good” employee would do, and helping coworkers. These queries speak directly to the structure of employee work behavior, and answering them would greatly aid us in determining how to accurately measure employee performance. The present research attempts not only to shed light on these questions, but also to analyze certain cognitive aspects of survey responding. Study 1 is a quantitative review of existing published cross-sectional (static) research in the area. Study 2 adopts a dynamic approach and examines the structure of work behavior over time.
2002 Ferber Recipient: Fabio Fonti, Department of Business Administration, When One Relationship Is Not Enough: Toward a Theory of Multiplex Embeddedness
This work investigates how being involved simultaneously in many types of relationships with other industry members can constrain or enhance organizational performance. Although many studies have shown how an organization is influenced by its interaction with other members of an industry, they have focused only on one type of relationship at a time. More realistically, within the same industry each organization is involved simultaneously in many relationships with other organizations (e.g. communication, advice, knowledge transfer, etc.), which all at the same time affect its choice of action. Mr. Fonti investigated such multiplexity through a 12-month field study of a whole industry. Using in-depth surveys, he conducted 90-minute face-to-face interviews with entrepreneurs and CEOs from every firm in a specific industry, during which he collected information on flows of communication, trust, and knowledge transfer between the organizations in the industry. This in turn allowed Mr. Fonti to plot the interorganizational structure of the industry as a whole. Preliminary results show that higher levels of multiplex embeddedness (i.e., simultaneous involvement in many relationships with other organizations) are associated with higher organizational performance.
2002 Sudman Recipient: Junyong Kim, Department of Business Administration, Counterfactual Thinking: An Underlying Mechanism of
Post-purchase Evaluation & Satisfaction
To explain wide variation in satisfaction judgments following equivalent consumption experience and to explain seemingly inconsistent patterns of repeat buying behavior, a dual-mechanism framework of counterfactual thinking that integrates the two distinctive mechanisms of counterfactual thinking—automatic and deliberate process—is proposed. A scale that probes both automaticity and motivational aspects of thought generation process is developed to investigate the nature of post-consumption evaluation process that leads to different counterfactual thoughts. Results from two experimental studies and one panel survey show that when post-consumption evaluation is focused on the outcome, the process is largely automatic, and consumers will feel less satisfied if the outcome is irreversible rather than reversible. However, when the focus of the evaluation is on the decision itself and if consumers consider themselves highly responsible (e.g., they did not rely on another's advice) for the decision, a deliberate mechanism dominates the process and consumers may feel more satisfied if the outcome is irreversible.